Reference Books

Quality Function Deployment: Integrating Customer Requirements into Product Design by Yoji Akao; ISBN 0-915299-41-0 ; Publisher: Productivity Press

Hoshin Kanri: Policy Deployment for Successful TQM by Yoji Akao ; ISBN 0-915299-57-7

Advanced QFD: Linking Technology to Market and Company Needs by Larry Shillito; ISBN 0-471-03377-4

Models, Methods, Concepts & Applications of the Analytic Hierarchy Process by Thomas Saaty and Luis Vargas; ISBN 0792372670

Decision Making for Leaders: The Analytic Hierarchy Process for Decisions in a Complex World by Thomas L. Saaty ; ISBN 096203178X

Theory and Applications of the Analytic Network Process: Decision Making with Benefits, Opportunities, Costs, and Risks by Thomas L. Saaty; ISBN: 978-1888603064

Fundamentals of Decision Making and Priority Theory With the Analytic Hierarchy Process by Thomas L. Saaty; ISBN: 978-0962031762

Policy Management: Quality Approach to the Strategic Planning by Glenn Mazur, et. al.

This book is US$50 from QFD Institute

Out of the Crisis by W. Edwards Deming, ISBN 978-0262541152

The New Economics for Industry, Government, Education by W. Edwards Deming, ISBN 978-0262541169

Juran's Quality Handbook by J. M. Juran, ISBN 978-0071165396

New Lanchester Strategy by Shinichi Yano; ISBN 1-57321-000-5

New Lanchester Strategy: Sales and Marketing Strategy for the Strong by Shinichi Yano ; ISBN 1-57321-005-6

The Goal: A Process of Ongoing Improvement by E. Goldratt, ISBN 0-88427-061-0

It's Not Luck by Eliyahu M. Goldratt, ISBN 0-88427-115-3

Critical Chain by Eliyahu M. Goldratt, ISBN 0-88427-153-6

Goldratt's Theory Constraints: A Systems Approach to Continuous Improvement by William H. Dettmer, ISBN 0-87389-370-0

Kaizen: The Key To Japan's Competitive Success by Masaaki Imai, ISBN 007554332x

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management by Masaaki Imai, ISBN 0-07-031446-2

The Seven New QC Tools: Practical Applications for Managers by Yoshinobu Nayatani, ISBN 4-88319-004-8

The Qc Problem Solving Approach: Solving Workplace Problems the Japanese Way by Katsuya Hosotani, ISBN 978-4906224913

TQM for Technical Groups: Total Quality Principles for Product Development by K. Uchimaru, et. al., ISBN 1-56327-005-6

Value : Its Measurement, Design, and Management by M. Larry Shillito, ISBN 0471527386

The Idea Edge: Transforming Creative Thought into Organizational Excellence by Bob King, Helmut, chliksupp
ISBN 1-57681019-4

Creating Innovative Products Using Total Design by Stuart Pugh, ISBN 0-201-63485-6

40 Principles: TRIZ Keys to Innovation by Genrich S. Altshuller, ISBN 0964074036