Why do I have to reregister?

Chicago Tribune and ChicagoPOINTS have updated its registration system to be simpler and offer an enhanced social experience. With this new system, our old registration system is no longer valid. Everyone who was previously registered for mychicagopoints.com and chicagotribune.com will have to re-register with this new system.

Will I lose my ChicagoPOINTS?

No. You will not lose your current ChicagoPOINTS balance as long as you re-claim your points during the registration process. After you create your profile and choose your newsletters you will see a screen to reclaim your points. You will need your old user name and password from the previous web site in order to match your old ChicagoPOINTS account balance with your new account. If you do not remember your password, follow the link on the re-claim your points screen to have your password sent to you via email.

Will I have to change my password?

The new registration eliminates the need for you to have a unique password for our site. Simply pick one of the six providers offered to register on the site.

Will I lose my contest/auction entries?

No. All entries into contest and auctions will remain. If you win you will be notified via the email address on file. You will need to register on the new web site in order to enter additional contests or auctions.

If I do not re-claim my points now will I get an opportunity to do so later?

No. During your initial registration is the only time you will be offered the opportunity to re-claim your previous points balance.

What if I create a new account by accident?

If you accidently create a new account send a message immediately to Contact Us and alert us of the issue. Please provide your old user name and password from your previous account in the email so we can research the issue quickly.

I'm having difficulty getting through the process, who do I contact if I have questions?

You can email our Chicago Tribune customer service at chicagopoints@tribune.com we will make every effort to respond within 48 hours.