Our website has changed! You will need to re-register on the site the first time you use it.
Thank you for using the Chicago Tribune's new Customer Self-Service website. We have recently upgraded our systems to provide you with a better customer experience. To use the new version, you will need to re-register on the website. You will need your subscriber account number for your registration, but any subsequent use of the website will only require the user name (which you will create) and password.
If you have your account number, please click here or go to the registration link below and provide the information requested.
If you do not know your account number please call 1-800-TRIBUNE (874-2863), select option 1, choose the product for which you want the account number (option 1 for Chicago Tribune; option 2 for Redeye) enter a phone number associated with your account (unless the system automatically identifies your address), confirm your address, then choose option 5 to hear your account number.
You can also click here to email us. Be sure to include the name, address, phone number and email address associated with your account. We will respond within 24 hours.
If you have any additional questions, please call us at 1-800-TRIBUNE, connect with us on Facebook.com/TribuneClientServices or on Twitter as @ChiTribCS.
It's fast and easy. Simply sign in below.
If you have your account number, but do not currently have a Username and Password, please
click here to register.
If you do not have your account number, please call 1-800-TRIBUNE (874-2863), select option 1, choose the product for which you want the account number (option 1 for Chicago Tribune; option 2 for Redeye) enter a phone number associated with your account (unless the system automatically identifies your address), confirm your address, then choose option 5 to hear your account number.
You can also click here to email us. Be sure to include the name, address, phone number and email address associated with your account. We will respond within 24 hours.
If you have forgotten your password, click here.
If you have already re-registered, but forgotten your username, click here.