social-and-human-capital
PROMOTING PEOPLE
SOCIAL AND HUMAN CAPITAL
Good relationships with the workforce, local community, suppliers, customers and Government are vital for longterm sustainability of any business. Healthy, welleducated people are assets to growers and vital for the sustainable development of the nation.
Good Practice
Relationships Terms and conditions should be such that the turnover rate amongst permanent employees and seasonal labour is low enough to ensure skill levels are maintained. Ensure employee grievance procedures are fair and that employees are confident to use them should the need arise. Be a good customer, citizen and supplier - pay and supply on time and at the agreed price. Group together with other farmers to obtain bulk discounts and joint transport for inputs such as fertiliser or safety equipment. Farmer groups will also find it easier than individuals to gather and share information on subsidies, tax benefits, agronomic and health benefits and to lobby for infrastructure improvements. Maintain good relationships with local Government and others in the local community who use the land for amenity or traditional purposes. Deliberately enhance/market the company image in the eyes of third parties to strengthen the organisation's relationship with both the community and Government. Human Capital Ensure that workers and their families have access to medical and educational facilities. Encourage social programmes that enhance literacy and health (e.g. clean water provision, vaccination programmes,nutrition information, HIV awareness, help with disabilities, advantages of small families etc.). HIV/AIDS education and prevention should be high on the agenda for both estates and smallholders. Provide training opportunities for employees and farmer groups in key aspects of the tea business. Potential Areas For Improvement Farmer groups and larger estates may consider developing partnerships with Government to address shared threats and to support public services. Estates should develop links to smallholders (outgrowers) with a view to providing extension support.
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