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Subscription Frequently Asked Questions

Subscriptions
How do I subscribe to the service?
Does Questia allow institutional access to subscriptions?
How do I pay for my subscription?
How do I update my account information?
I can't remember my password or username.
How can I have my name removed from the Questia mailing list?
What is the Questia privacy policy?
How do I cancel my subscription?

How do I subscribe to the service?
You can purchase a subscription online at www.questia.com. Click the Subscribe button on the Banner of Home page. You can then fill out the registration form with your personal information. Your account will be activated immediately upon completion of the registration process.
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Does Questia allow institutional access to subscriptions?
Questia does not offer post-secondary institutional site licenses. Questia does partner with secondary schools to offer a volume subscription program to students. The volume subscription program will allow schools to purchase a large number of individual subscriptions for its student body. Programs can be tailored to the school's online needs allowing for flexibility to maximize student benefit. If you would like more information regarding this program, please send an email to groupsales@questia.com.
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How do I pay for my subscription?
At this time Questia accepts payment by credit card or check card.
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How do I update my account information?
When you are logged in to the service, go to My Account and click Account Maintenance. From Account Maintenance you can update your username, password, email address, and billing information.
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I can't remember my password or username.
Customers who have forgotten their password or username can request it be sent to their email account on file with Questia by clicking Forgot my username or password from the Login screen.
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How can I have my name removed from the Questia mailing list?
Please click here to have your name removed from the Questia mailing list for promotional offers.
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What is the Questia privacy policy?
Please click here for information regarding the Questia privacy policy.
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How do I cancel my subscription?
To cancel your subscription, you can do so online by going to My Account. To access My Account, log in and click on the drop down arrow that is next to your name in the top right section of the website. From this menu, select My Account. From the My Account page, you can modify any account information or cancel your subscription.
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