Customer First Contact Points

Photo of a contact point officer Customer First has much more to offer than our award-winning contact centre.

You can also visit us in one of our local contact points.

The contact points are staffed by a team of highly-trained officers who are able to deal with any enquiry, service request or complaint about a wide variety of services offered by Medway Council. Whether you have a specific enquiry or would like to find out about council services, our advisers will be pleased to help you.

The contact points are situated around Medway. Find out more about them below:

Rainham Contact Point Chatham Contact Point Gillingham Contact Point

Logo of Customer First

Rochester Contact Point Strood Contact Point

For more information contact Customer First by telephone: 01634 333333 / TextRelay 18001 01634 333333 or by email: customer.first@medway.gov.uk

Write to: Customer First, Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

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