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Anti social behaviour and nuisance
Medway's Community Safety Partnership is committed to
making sure that all Medway residents are able to live happily in
their homes. Fortunately, incidents of serious anti-social
behaviour are rare but persistent nuisance is common and can make
life very miserable indeed. Everybody has the right to live in a
clean, safe environment and although all the members of the
partnership try hard to make sure that this happens, they need your
help and co-operation. This is your community.
What is anti-social behaviour?
There are many types of anti-social behaviour and Medway Council
has several different ways of dealing with it.
If a crime is being committed, the police should always
be contacted first
You should dial 999* when:
- life is threatened,
- people are injured,
- a crime is in progress,
- offenders are nearby.
* You should only dial 999 when you need
immediate help. If you use a mobile phone to dial 999, tell the
operator at once where you are phoning from, so that your call can
be dealt with by the local police.
You should call your local police station
when:
- there is no immediate danger to life,
- the crime is not in progress and the offender is not
nearby.
Examples of non-urgent incidents that should be reported in this
way are:
- a stolen bicycle,
- a car that has been deliberately damaged,
- finding stolen property,
- a minor traffic accident.
To report a non-urgent incident in the Medway area (Rainham,
Gillingham, Chatham, Rochester and Strood) telephone 01634
891055. These calls are charged at local rate and are
answered by the Kent Police Force Communications Centre in
Maidstone. You will be diverted to the person best able to respond
to your call.
It is important that telephone lines handling 999 calls are kept
free for emergencies, i.e. when life is in danger or a crime is in
progress. If you call 999 when the situation is not urgent, it
could take longer for a person in a real emergency to get the help
they need. This could mean the difference between life and death.
Only around 60 per cent of the 999 calls made each year are real
emergencies needing an immediate response.
If you call 999 and the situation is not urgent, your call will
be directed to your local police station.
Non-criminal anti-social behaviour
Problems such as:
- youth nuisance,
- under-age drinking,
- graffiti,
- verbal abuse,
should be reported to the Community Safety Street Team
Co-ordinator on 01634 338131.
Problems such as:
- household rubbish put out too early for refuse
collections,
- fly-tipping and fly-posting,
- litter,
- trade waste,
- illegal street trading,
- cars for sale on the roadside,
- cars being repaired on the roadside,
should be reported to the Environmental
Enforcement Team on 01634 333333.
Problems such as:
- abandoned vehicles,
- potholes in the road,
- trip hazards,
- overhanging foliage,
- damaged traffic signs,
- poor street cleaning,
- noise nuisance,
- stray dogs,
- dog fouling,
- dangerous dogs,
should be reported to the Medway Safer Communities
Officers on 01634 333333.
What Medway's Community Safety Partnership is doing to stop
anti-social behaviour
If council or social housing tenants are behaving anti-socially,
the landlord can take them to court
and ask that they are evicted from their home. A tenancy agreement
is a legally binding document and if the terms of the agreement are
broken, landlords can apply to the courts to have tenants
evicted.
Download Medway Community Safety Partnership's anti-social behaviour
pledge (pdf 224KB). To use this file you will need Adobe
Acrobat Reader. If you do not have it on your computer, please use
the advice
page.
Tenants are also responsible for the behaviour of their children
and any person visiting their homes.
The council and social housing landlords have no wish to evict
anyone but will take action against tenants who have no
consideration for the wellbeing of the communities in which they
live.
The partnership works very closely with the police to try to
reduce incidents of anti-social behaviour but relies heavily on
co-operation from tenants and leaseholders. If there are problems
in an area, witnesses may be asked to assist it in helping to
identify the people causing the problems.
It is very important that local people help the partnership to
keep their community clean and safe.
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