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Housing advice
Medway Council's main housing office is
based at Chatham contact point.
Medway Council, working with community partners, also provides
access to housing services locally through different agencies and
partners.
Housing and benefits outside surgeries
Woodlands Primary School
Children’s Centre
Woodlands Road
Gillingham
Kent ME7 2DT
Open on the first Thursday of the Month, 9am to 12noon
Connexions
205-217 New Road
Chatham
Kent ME4 4QA
Open on Mondays and Thursdays, 1 to 4pm
This drop-in surgery is for 16 to 19-year-olds (up to 21 if
disabled).
in touch surgeries
Regent House
387 High St
Chatham ME4 4PN
Open on Tuesdays, 2 to 4pm
This drop-in surgery is for 16 to 19-year-olds.
Housing advice officers visit hospitals and residential and care
homes to offer advice and assistance. For more information, go to
the in touch home improvement agency page.
Surgeries held at Chatham Contact Point
Before you visit, please phone to arrange to see an officer.
Citizens Advice Bureau (CAB)
Mondays and Thursdays, 9am to 4pm
CAB provides independent domestic abuse advice. CAB officers offer
advice and assistance to victims of domestic violence, domestic
abuse (physical, mental), threatening behaviour, controlling lives,
or any other forms of harassment.
Housing-related Support Assessment Service
Tuesdays, 1pm To 4pm
Assessment officers work with vulnerable people to identify the
kind of help that would allow them to live successful, independent
lives. The service is open to all age groups.
Polish Language Surgery
Wednesday, 9.15 to 10.45am
A Polish interpreter will help Polish people to establish
communication with other service providers within and outside the
council.
Lithuanian Language Surgery
Wednesday, 10.45 to 11.45am
A Lithuanian interpreter will help Lithuanian people to establish
communication with other service providers within and outside the
council.
Family Information Service
Wednesdays, 9am to 11.45am
Family Information Officers will offer advice and assistance with
parenting and family support, childcare, help with childcare costs,
work-life balance information for working parents, as well as
signposting support for practitioners working with families with
various needs.
Shelter Debt Advice
Wednesdays, 10am to 1pm
Shelter Debt Advice provides advice for those struggling with
mortgage payments, other debts, facing re-possession due to rent
arrears and assistance with Housing, Welfare Benefits and Community
Care.
TNG UK
Wednesdays, 9 to 11.45am
TNG Officers will work with jobless people to get them back to
work. They also provide help and assistance with pre-employment
training.
Deaf Services
Wednesdays, 9 to 1pm
Medway Deaf Services officer on duty will provide services to
people who are deaf, or have a hearing loss.
Medway Mediation
Fridays, 10am to 1pm
Mediators provide young people and their family/friends to resolve
differences between them that would otherwise result in them being
made homeless or put at risk of eviction.
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