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How to pay the council
There is a wide range of ways to pay your bill,
including places where you can pay with cash.
Paying by direct debit or standing order
You can pay many council bills by direct debit
or standing order. It's safe, easy to set up and you won't risk
missing a payment. For more information phone:
- 01634 332222 (council
tax or business rates),
- 01634 333456 (rent
payments),
- 01634 332819 (sundry
debtor payments).
Paying with a debit or credit card
If you'd like to pay for the following services using a debit or
credit card, you can pay online
anytime:
- council tax;
- business rates, National Non
Domestic Rate (NNDR);
- mortgages;
- parking fines;
- social services
invoices;
- service charges;
- housing benefit
overpayments;
- housing rents;
- garage rents.
Pay
Online now
Alternatively, phone 01634 334477 or
01634 333128 (Monday to Friday 9am-4.30pm) or
visit any Medway Council contact
point.
Paying by cheque
Send a cheque or postal order, made out to Medway Council,
to:
Medway Council
Gun Wharf
Dock Road
Chatham
Kent ME4 4TR
Please write your account reference number on the
back of your cheque. Receipts will only be sent where a stamped,
addressed envelope is included with your payment. Please don't send
cash by post.
Paying by cash
You can pay your council rent by cash safely and securely using
an Allpay card at more than 40,000 conveniently situated outlets
nationwide, wherever you see a PayPoint or Pay Zone sign. There are
more than 50 outlets accepting payments in Gillingham. Search the
full list of outlets at www.allpay.net/outlets. If you
don't have an Allpay card, phone 01634 333500 for
more information.
You can also use cash to pay a wide range of council bills,
including council tax, business rates and rent, at post offices and
banks. Please use a payment slip from your payment book or the
tear-off slip from your bill. If paying into a bank, your cheque
should be made out to Medway Council. The bank may charge a fee for
this service. Please allow five working days for payment to reach
the council. If paying into a post office, your cheque should be
made out to Post Offices Ltd. Again, please allow five working days
for payment to reach the council.
Cash and cheques can also be deposited at Chatham and Strood
Contact Points using the automated till. Payments must be made
using an appropriate payment slip or other information to identify
the payment.
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