Miles Brignall

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  Amazon's Luxembourg base means improved consumer rights

  1 May 2010:

  Amazon is covered by Luxembourg consumer laws – which means its goods are protected for two years, not one. But will it pay up? Miles Brignall investigates

• O2 is UK's 'best broadband provider'

  30 Apr 2010: Nine out of 10 users gave O2 the thumbs up, according to the biggest independent survey of broadband suppliers

• Consumer body Which? wants cars to have electronic stability controls as standard

  27 Apr 2010: Driver overturns popular Citroën Nemo multi-purpose vehicle in emergency obstacle manoeuvre

• Lambeth council damaged my ceiling, but won't pay

  24 Apr 2010:

  A Lambeth council worker fell through my ceiling but they won't pay the damage

• PayPal has blocked my cash and my ebay account

  24 Apr 2010:

  I settled a dispute but still can't get my money or use my eBay accounts

• This Forward Press afterschoolclub offer is misleading

  24 Apr 2010:

  When you get these letters from afterschoolclub.net put them in the bin and tell the school

• Why don't I qualify for Toyota's free accelerator offer?

  24 Apr 2010:

  The fault on my car is similar to Toyota's worldwide recall. But I had to pay

• Expedia booking left me £309 out of pocket

  24 Apr 2010:

  I cancelled and rebooked at Expedia's suggestion and now I can't get my money back

• Iceland volcano: Will your travel insurance pay out?

  24 Apr 2010:

  In the aftermath of the volcano Miles Brignall looks at what travellers can hope to reclaim – and why some have had a better deal than others

• Santander withdraws best-buy Isa

  24 Apr 2010: Savers wanting to open Santander's Flexible Isa paying 3.2% will need to visit a branch

• Gmail filter an opportunity for fraudsters

  24 Apr 2010:

  How safe is your gmail? Miles Brignall reveals how in a few simple clicks criminals can divert emails with words such as 'sort code' into their accounts

• Iceland volcano cancelled flights: what are my consumer rights?

  21 Apr 2010: What you're entitled to, who pays for it and what to do if you run into problems

• Fury as Ryanair refuses to pay stranded passengers' costs

  21 Apr 2010:

  Budget airline Ryanair risks consumer backlash by refusing to pay hotel and food bills of passengers stranded by ash cloud

• Road tax to reflect carbon emissions

  17 Apr 2010:

  Diesel or petrol; new or second-hand. What are your choices under the new road tax regime? Miles Brignall looks at the options

• Tesco Mobile cuts iPhone tariffs

  12 Apr 2010:

  Cost of signing up for an Apple iPhone falls again as Tesco Mobile cuts tariffs

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