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Friday, October 30, 2009

There's a List for That

We’re putting the finishing touches on our new Lists feature and we're really excited about the folks who have already taken a lot of time creating awesome lists. From the @time list of funny people to your own list of people who make you laugh—it's easy to see how this feature increases discovery and adds value in lots of ways.

Lists also make it easier to curate tweets into meaningful real-time experiences on your own sites via the Lists API. Media companies are already taking advantage: for example, check out @huffingtonpost's use of the Lists API in their World Series coverage.
@Bettydraper/rolodex: A collection of fan-created Mad Men characters
@NYTimes/staff: The colorful people behind The Gray Lady
@BBC/radio1-1xtra: Turns out BBC radio hosts are a chatty bunch
@Joesebok/poker: A list of professional poker players by a professional poker player
@jayrosen/mindcasters: A list of the some of the best new media thinkers by an NYU professor
@Stocktwits/suggested: A list of traders for stock market fanatics
We’ve been taking our time rolling out the lists feature to make sure things go smoothly and developers have a chance to begin experimenting with our Lists API. For example, TLISTS will provide tools to efficiently build, measure and distribute Lists, while Listorious hosts a directory of 'awesome lists' on Twitter.

Anyone can curate and publish lists, so if you have an idea for one, just click "New list" in the sidebar of your Twitter account and you're on your way. Add accounts to a list using the "Lists" drop drown on a profile page. We believe Lists will be a new discovery mechanism for great tweets and accounts.

Wednesday, October 21, 2009

@google Nice!


Our friends down in Mountain View want to organize the world's information and make it universally accessible and useful. A fast growing amount of information is coursing through Twitter very quickly, and we want there to be many ways to access that information. As part of that effort, we've partnered with Google to index the entire world of public tweets as fast as possible and present them to their users in an organized and relevant fashion.

We've always taken an open approach to how people experience Twitter, particularly in how and where tweets are read. Users have benefited greatly from the abundance of choice provided by our ecosystem partners. We're honored to take this next step with Google and tap into their expertise to support the rapid, open exchange of information.

You can read more about our collaboration on the Google Blog.

Bing Goes The Dynamite!


We very firmly believe the open exchange of information can have a positive impact on the world. Every day we see evidence supporting this belief. Most Twitter accounts are public for a good reason—people find value in openness. An open approach means value for users, value for partners, and value for Twitter.

We have a team focused on delivering value from a search and discovery perspective at Twitter and they're just getting started. Twitter is earning a reputation for delivering real-time results to queries about things that are happening right now. Moreover, there are already tens of thousands of Twitter apps and more to come because people want the choice to consume and create tweets wherever and whenever they prefer. The folks over at Bing took a keen interest in Twitter and worked fast to establish a working relationship with us in line with our open approach.

You can read more about Bing's new Twitter search on their blog or just try it out. Twitter is providing Bing access to the overwhelming deluge of public, real-time tweets rushing in from all around the world so they can help you find those that make the most sense right now. While Twitter currently presents tweets based simply on timeliness, Bing is experimenting with new solutions such as "best match." We hope more working relationships with organizations in the search business will mean even more variety for users.

Because of our open approach there are many ways to interact with Twitter, and there will be many more to come. As we work to mature our service and platform offerings, we also hope to develop meaningful relationships with companies that share our vision of creating value for everyone involved—especially users. Whether it's emerging startups, big companies, or people simply sharing information, we're establishing successful partnerships. Also, it's fun.

Thursday, October 15, 2009

Good Wine and Books

We're just getting started as a company, but we believe thinking long term about making a positive impact will allow us to grow in the right direction to make a difference as both a technology and a business.

For Twitter to be at its peak in utility, people who would have never had access to the world's information need to be able to not only receive it but engage with it, too. Room to Read, a San Francisco based non-profit, will help us make that happen by bringing libraries and literacy to the world's poorest regions.

Together we'll be making some awesome wine over the course of a year to benefit @roomtoread, and with each case sold they'll be able to supply about 60 local language children's books to educate the 300 million kids around the world who can't read.

You can follow us throughout this initiative and even participate in barrel tastings and other activities along the way thanks to the folks at Crushpad. If you want to get a bottle of our limited Pinot Noir or Chardonnay, visit the Fledgling Initiative and contribute. Good wine has never been better!


video

Wednesday, October 14, 2009

Hello, Bharti Airtel

Twitter is committed to fostering the open exchange of information because we passionately believe it can have a positive global impact. When people can exchange information freely and publicly they are able to accomplish great things. As powerful as the Internet has become for the democratization of information, its range is limited when compared to mobile texting—a format uniquely native to Twitter. There are over one billion people with internet access on the planet but there are more than four billion people with mobile phones and Twitter can work on all of them because even the simplest of these devices feature SMS.

We have seen people use Twitter to help each other during fuel shortages, track the spread of wildfires, check in during earthquakes, organize major charitable events, spread urgent news efficiently around the world, and much more. In many of these scenarios, texting has been the key. People exchanging information quickly and efficiently with the device that has become essential to everyday life, their mobile phone. In many parts of the world people do not have Internet access but they can text—and that means they can access Twitter.

As we grow, we seek to partner with organizations that share our vision for positive global impact. Our partnership with Bharti Airtel, the largest mobile operator in India, means a huge population of people can now send tweets at standard rates and receive tweets for free. Bharti Airtel is offering people in every city, every village, every remote taluk and even the smallest panchayat the opportunity to connect to Twitter and enjoy the open exchange of information with no added fees. We are proud to have Bharti Airtel as our partner. Give Twitter a try with your Airtel phone by sending START to 53000. And spread the word!

Twitter is not about technology, it's about people. We worked quickly to establish full SMS service in India with the largest operator because organic growth in the region has been unusually strong and there is huge potential for positive impact. India already shines brightly with Twitter advocates like film stars Priyanka Chopra @priyankachopra Gul Panag @gulpanag, and Mallika Sherawat @mallikala, director Karan Johar @kjohar25, Minister of State Shashi Tharoor @shashitharoor, upper house member Pritish Nandy @pritishnandy, news anchors Barkha Dutt @bdutt and Vir Sanghvi @virsanghvi, plus media outlets MTV India @MTVindia and NDTV @ndtv just to name a few.

Despite growing global awareness, Twitter has under 80 employees altogether but our little mobile team packs a punch. Kevin Thau with help from Tim Huske have built a mobile team of six people within Twitter and they've made considerable strides bringing full SMS service to the US, Canada, New Zealand, the UK, and now India. As long as you keep asking for Twitter, we'll keep working to activate full service in your region with no extra charges. Don't forget to activate your mobile—visit the Devices page or text START to Twitter.

Tuesday, October 13, 2009

Help us nail spammers


Today we've added another tool to our spam fighting toolbox that will give users the ability to flag bad accounts on Twitter.

Folks can now help us conquer spam by calling our attention to a profile they find questionable. Click the “Report as spam” button under the Actions section of a profile’s sidebar and our Trust and Safety team will check it out to see what needs to be done. No automated action will be taken as a result of reporting a user as spam (in other words, it can't be used to incite an angry mob against an account you don't like.) And once you report a profile it will automatically be blocked from following or replying to you. You nailed it!

Our spam fighting tools will continue to evolve as new behaviors emerge, and as always, we'll keep trust and safety at the top of our list.

Thursday, October 08, 2009

Coming Soon: Twitter in More Languages

Twitter is currently available only in English and Japanese. With some help, we will soon be rolling out support for French, Italian, German, and Spanish. These languages are commonly referred to using the acronym FIGS and are often the starting point for services like Twitter when its time for more language support. Later, we hope to offer Twitter in several other languages. No matter how sophisticated technology gets, we're reminded daily that it's about people and that's something we've taken to heart regarding translating Twitter.

People Make Twitter Better

The variety of Twitter applications exist today because developers took advantage of this simple, open platform. Protocols like @mentions and retweet were invented by users to get more out of their Twitter experience and we are able to follow up with a technical response to make them actual features. Starting today, we are offering a simple tool for people with experience in other languages to suggest translations for the Twitter web site. Then, we'll follow up technically.

Twitter Translate users can make suggestions.
We are inviting a small group of people to become volunteer translators at first. As more folks volunteer, the translation suggestions should accumulate faster and we'll have enough material to respond by making Twitter available not only in English and Japanese but also French, Italian, German, and Spanish. We will distribute the translations to Twitter platform developers making it easier for them to offer multiple language support as well.

If yours isn't one of the six languages we're going to be available in soon, we thank you for bearing with us—we'll get there as soon as we can. Our tiny, five person team of Andy Lorek, Matt Sanford, Alex McCauley, Sean Bell, and Yukari Matsuzawa from Twitter has done great work putting this plan together. We're very excited that more people will be able to use Twitter in their native language!

Sunday, October 04, 2009

Join the 'Philanthropic Throwdown'

Donorschoose.org is running a Social Media Challenge and it's easy to get involved. You can pick a Twitterer to support or you can create a giving page of your own. Last year this program raised $270,000 to provide 65,000 students with the resources needed to learn. Make sure you add yourself to the Twitter group—if you get stuck, visit the help page.

One of the proposals among several I'm personally hoping to get funded is Making Science Fun! Ms. M's Classroom is a high poverty school in Arkansas. The fourth graders need sets of books about simple machines, properties of the earth, electricity, and matter as well as hands-on activity tubs for each topic. The letters the kids write to you after donating are their own reward.