Information Technology and Services (ITS) provides a variety of support options for students, faculty, and staff. Additional computing support services are provided by school, college, and departmental computing support staff.

ITS self-help information

• General information about Syracuse University computing and services offered by ITS can be found by searching the ITS public Web site.
• Help with NetID account issues is available on the ITS NetID Services Web page.
• Search for a solution using the ITS Knowledge Tools online database, which includes trouble-shooting tips and information about SU computing systems and applications.
• AirOrangeX manual configuration instructions

To contact ITS:

• Submit a question or problem online
• Submit a classroom technology problem report
• E-mail consult@syr.edu (please include your name and SUID number)
• Call 443-2677 (Hours)
• Visit a Student Computing Support Center.

Contacting school, college and departmental computing support staff
Many faculty and staff receive individualized computing support and information from their support units within their departments.

Departmental Support Contact Information

School and College Support Contact Information

ITS Phone and Student Walk-in Support Center Hours:

© 1999 - 2008  Information Technology and Services
Syracuse University
Center for Science & Technology
Syracuse, NY 13244-4100
Phone (315)443-2677 - Fax (315)443-2775

For assistance contact consult@syr.edu