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This 3-part report looks deep into the 10-year history of our Microsoft Security Response Center (MSRC). It chronicles our progress and challenges as we continuously evolved in securing our software and helping customers with computer and online safety. Download research results, listen to interviews, and see why Microsoft believes that organizational collaboration is critical to minimizing risks posed by cybercriminals who more and more target personal information. Microsoft keynote addresses today in San Francisco and London reveal research results and point to guidance.  | The security of our customers' computers and networks is a top priority, and we are committed to building software and services to better help protect our customers and the industry. Our approach to security includes both technological and social aspects. |
 | We believe that people have the right to not receive unwanted communications. We also believe that people need to be able to trust that their personal information is used appropriately—and that any use of that information provides specific value to them. |
 | We are committed to improving the quality of the technologies, products, and processes that customers need for systems that are reliable and that perform as intended and expected. |
 | We strive to maintain the highest standards in our business conduct, to ensure integrity and transparency in all of our business practices, and to address society's ethical, legal, and commercial expectations. |
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