Basic Email

What does this product do?

Basic email is a free email service that is accessible through Route Y or through any POP compliant email client.

Configuration Information - see configuration guides in left sidebar for more information

• POP Server - nm.byu.edu on port 995
• SMTP Server - nm.byu.edu on port 465
• IMAP Server - nm.byu.edu on port 993
• SSL required for both POP, IMAP and SMTP
• Server requires authentication
• Login Name - BYU Net ID
• Password - Route Y Password

NOTE: To change Route Y password, enter Route Y and select the "Change Password" link found in the Miscellaneous section.

Terms:

The Basic Email size limitation is restricted to 20 MB per individual account. Once the 20 MB boundary is reached, no messages can be received and any incoming messages will be bounced until enough messages are purged to get below 20 MB. Sending email is not affected by this size limit.

You will lose access to your BYU mailbox if leaving the University for any reason. Students will not lose access if they obtain a proper deferment to leave for only one semester. After graduation, the alumnus should find another mailbox (ISP provided, Hotmail, Yahoo, etc.) and transfer all email from within the BYU mailbox to the new mailbox. The @byu.net email addresses (not an email box) are available on the alumni Web site for those who are interested.

NOTE: Accessing Basic Email with a cell phone is not a supported feature.

What are the choices?

Supported Browsers:

• Netscape
• Mozilla
• Firefox
• Opera
• Safari
• Internet Explorer (must upgrade Windows XP to Service Pack 2)

NOTE: A department e-mail box is available for employees through Premium Email by ordering a generic account for the department.

Support/Questions

For further assistance, contact the Office of IT at it@byu.edu or (801) 422-4000.

Last Modified: 01/26/2007 04:48:27 PM