Long Distance

What does this product do?

BYU has negotiated preferred rates with a local company to provide long distance services for anyone affiliated with the University. Additional long distance options are available for SIP Phone users under the Info heading in the left sidebar.

How do I order this product?

For personal use:

Contact Veracity Communications at http://veracitycom.net/customer-service-info/index.php or 801-379-3000/800-370-1106.

For department use:

Sign in to Route Y at http://www.byu.edu and select the "Long Distance-Veracity" link.

Veracity Communications will e-mail a monthly statement of long distance calls to those who manage department accounts. Financial Services will automatically post the charges for those calls to each department account.

Note: If departments want to restrict access to certain areas, contact Veracity Communications.

How do I use this product?

To make long distance calls from a BYU telephone:

1. Dial 9-1 - the area code - the phone number (9-011 for international calls)
2. Listen for a tone
3. Enter the 7-digit Veracity authorization code (Example: 2123456)
4. Long distance call is placed

To make long distance calls from off campus:

1. Use one of the following Veracity access numbers:
   • Utah County: 437-1359
   • Salt Lake County: 924-1359
   • Ogden: 409-1359
   • Logan: 713-6300
   • U.S. and Canada: 1-877-950-1359
2. Receive message prompting for an authorization code
3. Enter the authorization code (2XXXXXX)
4. Get message stating account balance and "enter destination number now."
5. Dial area code-phone number

Support/Questions

For information about services, contact Veracity Communications at http://veracitycom.net/support.php or 801-379-3000/800-370-1106. For information about rates, contact Veracity Communications at http://veracitycom.net/customer-service-info/rates.php/ or 801-379-3000/800-370-1106.

Last Modified: 01/26/2007 04:48:27 PM