- 2-Way Radio
- AIM
- About the Office of IT
- Alert RSS Feed
- Audio-Net Conferencing
- BYU Graduate School Application
- BYU Home Page
- BYU ID Card
- BYU Online Directory
- BYU Undergraduate Admissions
- Background Music System
- Basic Email
- Basic NetStorage
- Blackboard 6
- Blackboard Backpack
- Blackboard Course Management Utility
- Blocked Ports
- CES Undergraduate Admissions
- CSR Resources
- Campus IP Television
- Campus Telephone Directory
- Campus Television
- Campus Voice Pager
- Cell Phone/Plan
- Citrix Remote Applications
- Classroom Multimedia Service
- Commercial Phone Directory Listing
- Computer Rental
- Computer Repair
- Custom Multimedia Room (TELE)
- DCE eRecruit
- Dedicated Data Line
- Desktop Technology Support
- Devotional Catalog
- Document Management
- Email Alias Manager
- Email Distribution List
- Emergency Phone
- Engineering
- Equipment Surplus
- Event Consultation
- Extensity
- Faculty Profile System
- Feedback
- Financial Aid (VIP)
- Group Access Admin
- Home
- Human Resources and Payroll
- IT Tracker
- Instructor-led Training
- Internal Resources
- KRONOS Timekeeping
- Keyless Building Access System
- Library Media Rental
- Long Distance
- Media Duplication
- Media Recording and Editing
- Microsoft Office
- MultiMedia Cabinet
- Multimedia Equipment Rental
- Multimedia Equipment Repair
- My Financial Center
- Net ID
- News Room
- Office of IT
- Office of IT Home Page
- Open Access Computer Lab
- Open Access Kiosk
- Open Access Printing
- Order Management
- Other Training
- Parking-Online Registration
- Personal Computer Support
- Personal Information
- Phone-Campus
- Phone-Housing
- Premium Email
- Premium NetStorage
- Products/Services
- Project Office
- Recommended Computer
- Recommended Printer
- Resources
- Route Y
- SIP Phone Gateway
- Scholarship Application
- Search
- Sign in
- Site Map
- Software Distribution
- Student Health Plan Registration
- Student Ratings
- Subscription Lists
- Supercomputing Lab
- Support
- TEC Room
- TTY/TDD Phone Support
- Training
- UCA-University Customer Accts
- UTA Bus Pass Registration
- University Policies and Procedures
- Virtual Private Networking Client
- Virtual Private Server
- Virus Protection/Desktop Security
- Voicemail
- Web Analytics
- Web Content Management
- Web Filtering
- Web Publishing Space
- Wired Network Access
- Wireless Network Access
- yWorld
-
Product Catalog
- Product Lists
- Orders
- Info
- Resources
- Communications
- Conferencing
- Radio
- Telephone
- Academic
- Faculty
- Students
- Media
- Classrooms
- Equipment
- Services
- Network
- Campus
- File Storage
- Housing
- Infrastructure
- Security
- Computers
- Classroom
- Data Center
- Labs
- Office
- Personal
- Printing
- Software
- Campus Tools
- Departments
- Employees
- Office of IT
- Support
- Run Program
- IT Tracker
- Documentation
- IT Tracker Help
IT Tracker
What does this product do?
Allows users to report Office of IT products and services that are not working properly.
How can I access this product?
Sign in at http://www.byu.edu to select the appropriate product/service link in Route Y.
What are the features?
Users can:
- Add a comment
- Close and reopen tickets
Users can see:
- Status of current problem
- Date and time the Office of IT was contacted
- History of past tickets
Support/Questions
For further assistance, contact the Office of IT at it@byu.edu or (801) 422-4000.
Last Modified: 01/26/2007 04:48:27 PM
Maintained by the Office of IT Webmaster.
Copyright © 1994-2007. Brigham Young University. All Rights Reserved.