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Frequently Asked Questions : Kewlbox

• What does EXE stand for?
• Does the game install anything on my computer?
• Do the games cost anything to play?
• I downloaded a game on my PC, but I cannot find it on my computer?
• What are cookies?
• I can move the mouse, but I can't move anything or take any action. How do I fix this?
• Why do I need to supply an email address?
• What happens to my information I give during registration?
• Why do the scoreboards only show my top five scores?
• Does the person with the highest score win anything?
• Can I be a beta tester?
• Are there Mac versions of your games?
• How do people get icons on the scoreboard?
• How do I subscribe to/unsubscribe from the mailing list?
• How do I get on the scoreboard?
• How do I uninstall the Yahoo! Toolbar that was installed when I installed or updated my Shockwave Web browser plug-in for online game play?
• I know I have the right account information but I can not login?
• Is registration required to play Kewlbox games?
• Why does the Yahoo! toolbar install when I updated or installed my Shockwave Web browser plug-in for online game play?
• I got a new computer (or reformatted my old one). How can I get a game I purchased back without having to pay for it again?
• I hit the submit score button on the back of a game and nothing happens?
• Some games ask me to enter a code. What is that all about?
• How do I earn Kewl Kredits?
• Do Kewl Kredits expire?
• How do I redeem Kewl Kredits? And what can I get with them?
• When I try to play a game on Kewlbox.com, all I see is a blank frame with a red X in it. What should I do?
• How do I permanently delete my account?
• Can I add your games to my website?
• How do I edit my email preferences?
• Why should I register at Kewlbox.com?
• Do I have to pay by credit card if I buy something in the Kewlbox Store?
• Where can I find my game activation code?
• Everything is different on the site. What's going on?!
• In the Purchases section of My Kewlbox, I don't see all the games I purchased since becoming a member 3 yeras ago. Why not?
• What are Kewl Kredits?
• I click the PLAY button and nothing happens.