General enquiries number: 133 254
(connects callers to their nearest DVA state office)

1800 555 254 - connects non-metropolitan callers to their nearest DVA state office.
1300 13 1945 - connects interstate callers to any DVA state office using voice prompts.
1300 55 1918 - connects callers to their nearest VAN office.

Note: These numbers are charged at local call rate (or toll free for the 1800 number) when calling from a fixed (i.e. landline) phone. Higher rates apply when calling from mobile phones.

View the full list of DVA phone Numbers

Links to contact details for different areas within the department:

Minister, National and State Executives

Veterans' Affairs Network - For your nearest DVA office.

Vietnam Veterans' Counselling Service

Defence Service Homes Insurance

Office of Australian War Graves

Defence Links Project

Military Compensation and Rehabilitation Service