www.fgks.org   »   [go: up one dir, main page]

Standard of Accuracy

Our standard at the St. Petersburg Times is simple: to get things right the first time. This being a human endeavor, we sometimes fall short.

When this happens in the news report, our policy is to correct factual errors, promptly and prominently. Readers who spot factual errors are encouraged to contact the news department, by telephone, letter or e-mail, so that we can address the mistake.

In print, our news sections list their phone numbers and e-mail addresses, either at the top of the section’s front page or in a directory on page 2 of the section. Readers may also call our main City Desk at (727) 893-8215 between 8 a.m. and 11 p.m., or send an e-mail to corrections@sptimes.com.

Readers who wish to comment upon our coverage, rather than to correct some error of fact, are invited to submit letters to the editor. The "Share your opinions’’ passage on our editorial page offers guidance for potential correspondents.

Our standard of accuracy applies equally to our business operations.

Subscribers with complaints about their newspaper delivery or subscription invoice may call Customer Relations at the numbers listed in this directory or contact us by clicking here.

Readers who have concerns about classified advertising should call 1-877-321-7355. For display advertising, readers should call (727) 893-8424.

Although we strive to provide outstanding color printing, customers with concerns about the print quality in their copy should contact the Quality Assurance manager at (727) 322-6759.

We mean to be receptive and responsive to readers and customers. If we are unable to resolve problems through these usual channels, readers may contact my office directly.

Paul Tash
Editor, CEO and Chairman
(727) 892-2231
Timespresident@sptimes.com


Below are phone numbers to contact the St. Petersburg Times. More information about how to contact us can be found at the Contact Us page.
MAIN SWITCHBOARD
(727) 893-8111

ADVERTISING
Classified Toll free 1-877-321-7355
Display Toll free 1-800-333-7505 ext. 8424

INTERNET ADVERTISING
(727) 893-8349

CUSTOMER RELATIONS
Hours: Monday - Friday 6 a.m.- 5 p.m., Sat. 6 a.m. to 11 a.m., Sun. 7 a.m. to 11 a.m.
For redelivery of paper please call by 10 a.m. Mon.- Sat., or 11 a.m. Sun.
Main: (727) 895-1181
Fax: (727) 893-8371.
Toll-Free: 1-800-888-7012
Online: www.sptimes.com/subscribe/
Please include delivery address and phone number in faxes and e-mails.

Monday through Friday, home delivery transactions received before 2 p.m. will be effective the next business day. Transactions received after 2 p.m. will be effective in two business days. On Saturday, transactions received by 11 a.m. will be effective the next business day, and transactions received after 11 a.m. will be effective in two business days. Sunday, transactions received by 11 a.m. will be effective the next business day. The newspaper will be delivered by 6 a.m. Monday through Saturday, and by 7 a.m. on Sundays and holidays.

HOME DELIVERY
Central Pasco (813) 273-4414
Citrus (352) 726-2874
E.Pasco & Zephryhills (352) 521-6545
Hernando (352) 796-4456
Hillsborough (813) 273-4414
Manatee (941) 746-2315
W. Pasco (727) 849-4338
Pinellas (727) 895-1181
All others Toll-Free 1-800-888-7012

TDD numbers
Pinellas (727) 893-8929
Hillsborough (813) 226-3358
W. Pasco (727) 869-6205
Hernando (352) 754-6102

SUBSCRIPTION RATES

Daily & Sunday Weekend (Thur.-Sun.) Sunday only Monday-Friday
1 month* $13.99 $8.99 $4.99
13 Weeks $42.98 $25.98 $15.98
26 Weeks $72.98 $52.98 $31.98 $99.99
52 Weeks $134.98 $104.98 $63.98 $179.99

Daily and Sunday subscription rates reflect a discount of 21% on the 52-week rate and a 15% discount on the 26-wk rate. All subscription rates include sales tax with the cost of your subscription. Sunday only subscriptions include Saturday editions on 6/17, 6/24, 7/1,,7/8, 7/15, 7/22, 7/29. Weekend and Sunday only subscriptions include Monday editions on 6/19, 6/26, 7/3, 7/10, 7/17, 7/24, 7/31. Other dates in 2006 include 7/4, 11/10, 11/23. Single copy papers served in Leon County are sold at higher than basic price for daily: 50¢. Sunday-only mail subscriptions are available outside our home delivery area. Call 1-800-888-7012 for rates.
* The monthly rate is only available on EZ Pay.

NEWS
Local news bureaus:
Contact information appears on the front page or page 2 of your local section.

Main news departments
Fax (727) 893-8675
Metro/City/State (727) 893-8215
National/foreign (727) 893-8215
Sports (727) 893-8123
Business (727) 893-8160
Editorials (727) 893-8268
Perspective (727) 893-8739
Floridian/features (727) 893-8221

Reader services
Action Line (727) 893-8171
Back issues (727) 893-1181
NIE (727) 893-8138
Photo reprints (727) 893-8431
Answer desk (727) 893-8176
Information Station (727) 893-8911
(fee-based research)